SOLIS MOVEMENT PARTICIPANT AGREEMENT
By creating an account, making purchases on the Solis Movement website, or participating in any class, service or activity at Solis Movement, you acknowledge on behalf of yourself, your heirs, personal representatives and assigns, and any minor in your care, that you have read, understood and agree to this entire agreement, including the Limitation of Liability, the Vita Room Acknowledgement, the Studio Policies and the Refund Policy set out below.
This is a binding legal agreement and a full release of liability. Read it carefully before you sign.
1. LIMITATION OF LIABILITY
There are inherent risks and potential dangers in participating in Solis Movement services. I confirm that I have read and agree to the following:
1.1 Medical fitness. I confirm that I am responsible for determining whether I am medically fit to participate, and that Solis Movement does not screen, assess or medically clear any participant. I confirm that I am not aware of any condition, injury, disability, medication or circumstance that would limit my participation, and that I have been advised to consult a licensed physician before beginning any exercise program. I agree to disclose any relevant condition to Solis Movement staff before participating and to update that disclosure if anything changes.
1.2 Heated rooms. I understand that the temperature in rooms where I practice can exceed 110 degrees Fahrenheit and that I may have an adverse reaction to heat, including dehydration, dizziness, nausea, fainting, heat exhaustion or heat stroke. I accept that risk and agree to leave the room and notify staff if I feel unwell.
1.3 Voluntary participation. I have voluntarily enrolled in a fitness program offered at Solis Movement. I understand the classes involve strength, flexibility, aerobic exercise and the use of equipment, and are potentially hazardous activities carrying a risk of injury. I participate with full knowledge of the dangers involved.
1.4 Guided instruction. I acknowledge that all postures and classes are guided vocally and that any deviation I make from the guided instruction is at my own risk. I will not hold Solis Movement, any partner in the business, any instructor, any employee or any fellow participant responsible for injuries I may incur.
1.5 Inherent risk. I understand that while Solis Movement takes steps to create a safe and welcoming environment, certain risks are inherent in physical activity and cannot be fully eliminated regardless of the care or precautions taken. These risks include but are not limited to slips, falls, overexertion, equipment failure, and unexpected physical responses such as injury, dizziness, or more serious medical conditions.
1.6 Personal responsibility. By entering a Solis Movement facility or using Solis Movement services, I agree to take full responsibility for my own wellbeing, to follow all posted safety guidelines, staff instructions and class protocols, to respect fellow participants, and to act with care to avoid causing harm to myself or others.
1.7 No guarantees and no medical advice. Solis Movement makes no guarantee of any specific outcome from participation in its services and does not provide medical advice. Any guidance or suggestion offered by the Solis Movement team is not a medical recommendation unless given by a licensed professional acting in that capacity.
1.8 Equipment. Solis Movement does not manufacture, design or service any of the fitness, recovery or wellness equipment used in its spaces and is not responsible for any defect, malfunction, failure, miscalibration or recall of that equipment. Any claim relating to the equipment is mine to pursue against the manufacturer.
1.9 Assumption of risk, release and indemnity. In consideration of being permitted to use the facilities and services of Solis Movement, I assume all responsibility for any risk, injury, loss or damage, known or unknown, that I may incur as a result of using the total space and services provided to me. I release, waive and forever discharge Solis Movement, its owners, directors, officers, partners, affiliated and related entities, landlords, instructors, employees, contractors and agents from any and all claims, demands, actions, causes of action, costs and liabilities of any kind, whether known or unknown, arising from or connected to my participation or use of the facilities, including any claim arising from the negligence of any person or entity released here, and including any claim arising from a failure to warn, instruct, supervise, screen or maintain. I agree to indemnify and hold harmless each party released above from any claim brought by me or on my behalf, including legal costs on a full indemnity basis.
2. VITA ROOM ACKNOWLEDGEMENT, ASSUMPTION OF RISK AND RELEASE
By booking, entering or using the Vita Room at Solis Movement, including red light therapy and compression boot therapy, I acknowledge and agree to the following:
2.1 Wellness service, not medical treatment. Red light therapy and compression boot therapy at Solis Movement are provided for general wellness and recovery purposes only. They are not medical devices prescribed to me, not physiotherapy, and not a diagnosis, treatment, cure or prevention of any disease, injury or condition. Solis Movement makes no representation, warranty or guarantee of any result, benefit or outcome. Nothing said to me by Solis Movement staff is medical advice or replaces the advice of a licensed physician.
2.2 Medical clearance is my responsibility. I confirm that I have consulted a licensed physician regarding my use of these services and that I am medically fit to use them. I confirm that I do not have, and I will disclose to Solis Movement before each use if I develop, any of the following.
Red light therapy: photosensitivity or a photosensitive disorder including lupus, porphyria or solar urticaria; photosensitive epilepsy or any seizure disorder; use of any photosensitizing medication or topical, including certain antibiotics, acne medications, retinoids, diuretics and antidepressants; active or suspected cancer, skin lesions or changing moles; active thyroid disease; pregnancy; recent burns, fresh tattoos, laser or chemical peel treatments, melasma, or compromised skin; any active eye condition.
Compression boot therapy: deep vein thrombosis, blood clot, pulmonary embolism or any clotting disorder; peripheral arterial disease or impaired circulation; congestive heart failure or uncontrolled high blood pressure; pacemaker or implanted device; open wounds, skin infection, cellulitis, dermatitis, rash or recent skin graft; fracture, recent surgery, acute sprain or unhealed injury in the leg, hip or torso; numbness, neuropathy or reduced sensation of any kind, including diabetic neuropathy; lymphedema; pregnancy; bone or soft tissue tumour in the treatment area.
I understand these lists are examples and are not complete, and that it is my responsibility and not the responsibility of Solis Movement to determine whether these services are appropriate for me. Solis Movement does not screen, assess or clear any participant medically, and does not review or verify any health information I provide.
2.3 I understand the risks. I understand these services carry inherent risks that cannot be eliminated regardless of the care taken, including but not limited to: skin irritation, redness, burns, blistering, rash or pigmentation change; eye strain, eye injury or retinal damage from looking at the light source; headache, dizziness, lightheadedness, nausea, overheating or fainting; bruising, numbness, tingling, nerve compression or nerve injury; pain, swelling, circulatory impairment or skin breakdown; aggravation of an existing condition; dislodgement of an existing clot; slips, trips and falls when entering, exiting, reclining or standing up; and in rare cases serious injury, permanent disability or death. I voluntarily accept all of these risks, known and unknown.
2.4 I will follow all protocols. I agree to follow all posted instructions, equipment instructions, time limits and staff directions. I agree to wear the eye protection provided whenever the red light equipment is in operation and not to look directly at the light source. I agree to use the stop control, remove the boots or exit the room immediately if I feel pain, numbness, tingling, excessive heat, dizziness or any discomfort, and to notify staff. I agree not to exceed recommended session times, not to modify equipment settings beyond posted limits, not to bring food, liquids, oils, lotions or electronics into contact with the equipment, and not to permit any other person to use my session. I understand these services may be self administered and may be used without a staff member present in the room, and I accept full responsibility for my own safety during that time.
2.5 Age and impairment. Participants under the age of 18 are not permitted to use the Vita Room. Use while impaired by alcohol, cannabis or any substance that affects sensation, judgment or circulation is prohibited.
2.6 Assumption of risk, release and indemnity. In consideration of being permitted to use the Vita Room, I assume all risk of injury, loss or damage arising from that use. I release, waive and forever discharge Solis Movement, its owners, directors, officers, partners, affiliated and related entities, landlords, instructors, employees, contractors and agents from any and all claims, demands, actions, causes of action, costs and liabilities of any kind, whether known or unknown, arising from or connected to my use of the Vita Room, including any claim arising from the negligence of any person or entity released here, and including any claim arising from a failure to warn, instruct, supervise, screen or maintain. I agree to indemnify and hold harmless each party released above from any claim brought by me or on my behalf, including legal costs on a full indemnity basis.
3. STUDIO POLICIES
3.1 Door policy. Solis Movement has a two minute door policy. Attendees who arrive more than two minutes past class start time will be denied entry and will incur a no show fee.
3.2 Autopay memberships. I understand that the package I am purchasing may be a monthly autopay package, and that this is stated in the membership description. If I purchase an autopay membership, my credit card will be charged monthly until the membership is cancelled. All autopay memberships carry a minimum term of three months.
3.3 Cancellation of membership. There are no pauses on any autopay membership. To cancel, I must send written notice to yoursolis@solismovement.ca or to the email address of my home studio as listed on the Solis Movement website, no later than 14 days before my next charge renewal date. Notice given to an instructor, at the front desk, by phone, by text or through social media is not valid notice. My cancellation is effective only once Solis Movement confirms receipt in writing.
3.4 Late cancellation and no show. If I cancel a class less than 10 hours before the class start time, or do not show up for a class I am booked into, my account will automatically be charged the late cancellation fee posted for my home studio, as updated from time to time. If I hold a reformer autopay membership, a credit will be deducted from my account instead of a fee.
3.5 Reformer orientation. As a first time participant in a Solis Movement reformer class, I must attend the mandatory machine orientation, which takes place five minutes before the scheduled class start time. If I miss the orientation and arrive within the two minute door policy, I may still take the class at my own risk, understanding that I have not received the orientation, and I accept full responsibility for my safety and release Solis Movement from any liability related to my lack of orientation. If I arrive after the two minute cutoff, I will not be permitted to participate and will be charged the late cancellation fee.
3.6 Vita Room bookings. Vita Room sessions must be booked in advance. Sessions begin and end at the scheduled time and will not be extended for late arrival. There is no in and out during a session. I agree to wipe down equipment after use and to leave the room ready for the next participant. Late cancellation and no show fees apply to Vita Room bookings on the same terms as classes.
3.7 Instructors and schedule. Solis Movement reserves the right to substitute or change instructors, class times, formats and room assignments at any time without prior notice.
3.8 Pricing. Solis Movement may change the pricing of class packages at any time, and may change membership pricing with 30 days notice to active members.
3.9 Personal items. Personal items left unattended in the studio are my responsibility. Solis Movement is not responsible for any lost, damaged or stolen item, including items left in lockers, cubbies, change rooms or common areas.
3.10 In and out policy. There is no in and out policy for the reformer room, the sun room or the Vita Room.
3.11 Packages. All Solis Movement payment packages are nonrefundable, nontransferable and carry expiration dates.
3.12 Minimum age and guardians. Participants must be 16 years of age or older to attend a class, and a parent or guardian must sign this agreement on behalf of any participant under 18. Participants must be 18 or older to use the Vita Room.
3.13 Conduct. Solis Movement reserves the right to refuse entry to, remove from the premises, or terminate the membership of any person for conduct that is unsafe, disruptive, harassing, discriminatory or in breach of these policies, or for attending while impaired. No refund or credit will be issued in these circumstances.
3.14 Closures and interruptions. Solis Movement may cancel, reschedule or relocate classes and sessions, and may close a studio temporarily, for reasons including weather, maintenance, equipment failure, staffing, public health direction or events beyond its control. Solis Movement is not liable for any refund, credit or compensation arising from a closure or interruption, except as required by law.
3.15 Photography and media. Photographs and video may be taken in Solis Movement studios for marketing and community purposes. By participating, I consent to the use of my image in Solis Movement marketing materials without compensation. I may withdraw this consent at any time by writing to yoursolis@solismovement.ca.
3.16 Personal information. Solis Movement collects, uses and discloses personal information, including health and payment information, in accordance with applicable Canadian privacy legislation, for the purpose of administering memberships, bookings, payments, safety and communications. Questions may be directed to yoursolis@solismovement.ca.
4. REFUND POLICY
4.1 General. All classes, credit packages, memberships, teacher trainings, workshops, special classes and retreats are nonrefundable and nontransferable, including but not limited to fundraiser class credits. No exceptions.
4.2 Retail items. Unused, regular priced merchandise will be accepted for a full refund within 14 days of purchase, issued to the original form of payment. After 14 days, a store credit will be issued. No returns or exchanges without a receipt. Items purchased on sale or at a discounted rate are nonrefundable. For support with online purchases or returns, contact yoursolis@solismovement.ca.
4.3 Gift cards. All gift cards are nonrefundable. No exceptions. Gift cards are not exchangeable for cash and will not be replaced if lost or stolen.
4.4 Retreats, teacher trainings and workshops. Cancellation within 90 days of the start date: deposit forfeited and a 15 percent late cancellation fee deducted from all other payments. Within 60 days: deposit forfeited and a 35 percent fee deducted. Within 30 days: deposit forfeited and a 50 percent fee deducted. Within 15 days: deposit forfeited and a 75 percent fee deducted.
5. GENERAL
5.1 Governing law. This agreement is governed by the laws of the Province of Ontario and the federal laws of Canada applicable in Ontario. I agree that any dispute arising from this agreement or from my participation will be brought exclusively in the courts of the Province of Ontario.
5.2 Severability. If any provision of this agreement is found to be invalid or unenforceable, that provision will be severed and every remaining provision will continue in full force and effect.
5.3 Entire agreement and amendment. This agreement is the entire agreement between me and Solis Movement regarding its subject matter. Solis Movement may update these terms and policies from time to time, and the current version posted on the Solis Movement website applies to my continued participation.
5.4 Binding on others. This agreement binds me, my heirs, personal representatives, assigns and any minor in my care.
5.5 Acknowledgement. I confirm that I have read this agreement in full, that I understand it to be a full release of liability and a binding legal agreement, that I understand I am giving up substantial legal rights including the right to sue, that I have had the opportunity to ask questions and to seek independent legal advice, and that I sign it freely and voluntarily.
